- Forensics & Investigative
- Communication
- Leadership
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Specialized Training
- Overview
- ALERRT Level 1
- Applied Verbal De-escalation Tactics
- Applied Verbal De-escalation Tactics: Train-the-Trainer
- Basic School Resource Officer
- Basic Spanish for Law Enforcement
- Effective Policing: Autism Response
- Effective Policing: Foundations of Trust
- Field Training Officer
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- Non-Confrontational Investigative Interviewing
- About
Introduction to the Non-Confrontational Investigative Interviewing Approach
Course Details
This online course explores introductory techniques of non-confrontational interviewing to optimize results from investigations. Traditional interview techniques often use a confrontational approach, which can have negative outcomes like false confessions, resistance and reduced credibility. Evidence from confrontational interviews reinforces the claim that non-confrontational interviewing is often a more effective approach.
This course draws from research, multiple resources and evidence-based strategies to explain how police officers can use a nonconfrontational approach to increase the likelihood of obtaining actionable information. Participants learn strategies of non-confrontational interviews through questioning, building rapport and developing a safe environment.
Learning Objectives:
- Identify the characteristics of improper interviewing techniques.
- Describe the benefits of applying evidence-based, non-confrontational interview techniques.
- Strategize for an interview using a non-confrontational approach, even with limited time and information.
- Establish and maintain rapport with the subject to establish a cooperative mindset.
- Apply an effective question structure to gain actionable information from subjects, assess their responses, and determine follow-up questions to ask or actions to take.
Hours: 1
Cost: Free. This course is funded through the Department of Justice (DOJ) Community Oriented Policing Services (COPS) Office.
Location: Online
This project was supported, in whole or in part, by cooperative agreement number 2020-CK-WXK-056 awarded by the U.S. Department of Justice, Office of Community Oriented Policing Services. The opinions contained herein are those of the author(s) or contributor(s) and do not necessarily represent the official position or policies of the U.S. Department of Justice. References to specific individuals, agencies, companies, products or services should not be considered an endorsement by the author(s), contributor(s) or the U.S. Department of Justice. Rather, the references are illustrations to supplement discussion of the issues. The internet references cited in this publication were valid as of the date of publication. Given that URLs and websites are in constant flux, neither the author(s) nor the COPS Office can vouch for their current validity.